DO NOT EVER SEND ME ANOTHER EMAIL. REMOVE ME FROM YOUR LIST. I AM NOT INTERESTED IN YOUR TACTICS. DO NOT RESPOND TO THIS. I BELIEVE THIS EMAIL TO BE EXTREMELY INAPPROPRIATE. YOU'RE GRASPING AT STRAWS. AGAIN, REMOVE ME FROM YOUR LIST, DO NOT RESPOND TO THIS. IT IS NOT WITHIN YOUR REALM TO DECLARE ANYTHING AND THIS IS AN INTRUSION OF MY WORK ENVIRONMENT.
This was a response to the email that I sent out last Friday. I have posted that email below so that you can see how offensive it is.
The author of the above email works for the City of Dayton and holds a nice position. Their email address is listed on one of the City of Dayton contact information pages. It is public information. They also have the option to delete the email before they read it. My guess is that a certain person is having a bad Monday. However, this kind of customer service must stop. I am a customer of the City of Dayton and this person has forgotten that. They have also failed to realize that you only get one chance to make a first impression. When I eventually meet this person that impression has already been made. Attitude from Civil Servants drives customers away. Period!
This person could quite simply have stated the following "Mr. Leitzell, Please do not send emails to me at work." or "Please remove my email from your list."
Here was my email that prompted the reply;
City of Dayton Employee Appreciation Week August 3 – 9, 2009
Serving Old North Dayton for over 40 years
429 Troy Street, Dayton
836 Watervliet, Dayton
An Explosion of Artisan Italian Ice Cream Flavors
1106 Brown St.,Dayton
Neighborhood Tavern to the World
530 E.Fifth St. Dayton
*Uno’s Chicago Grill
Serving Downtown Dayton for over 10 Years
126 N. Main Street, Dayton
*Milano’s Atlantic City Submarines
Established 1969 (25% off)
1834 Brown St., Dayton
Top of the Market
32 Webster Street Dayton
*The Brunch Club
Voted the Best Breakfast in Dayton
601 South Main St.,Dayton
Independent Sales Rep